We can thoroughly recommend Right Care Local Ltd.
Andrea and Hayley answered my desperate call for help when my father was on a merry-go-round he couldn’t get off: in and out of A&E and an in-patient 7 times in 9 months. They stepped in and began providing twice daily personal care visits. This was huge for a man who ‘didn’t like strangers in the house’. They were respectful, professional, but quickly built a wonderful relationship with him.
We’ve been with the company since the beginning and have seen the team grow. Their recruitment is excellent; Dad has developed great relationships with his small band of carers. He’s always regaling us with stories from chats he’s had with ‘the girls’! He’s learnt about music festivals, helped with fashion advice and heard about holiday destinations he would never dream of going to!
What makes the company stand out? The owners, Andrea and Hayley, have worked in adult social care, so they understand what doesn’t work about the council care system. They recruit carers who love their job and prioritise building a rapport with their clients over clock watching. Dad always knows who to expect on each visit. They arrive very punctually. Any delays or changes, he’s notified. They set up communication systems with the family, so everyone can monitor the care, and feedback any important information. They are always looking to provide ‘just the right amount’ of care, without taking a person’s independence. They will actually recommend reducing care, if they feel it’s appropriate; the money is not the priority.
As a family, we would give Right Care Local Ltd ⭐️⭐️⭐️⭐️⭐️

Rightcare has been an absolute life-saver…literally! I can’t thank you and Hayley and the team enough for the care you’ve shown him, but, more importantly, for giving him his ‘mojo’ back. I don’t think I’ve seen him laugh as much or as heartily as he now does.

Right Care Local provided an exceptionally well organised and highly efficient service, combined with kindness, compassion and respect for our aunt. All the staff are trained to the highest level. They were flexible and frequently went above and beyond.

Always professional and knowledgeable the team gave us as a family a lot of much needed support.

Our aunt loved to see them, and she was able to retain the dignity of her independence in wonderful company in her own home.